archive.Joe Lamantia.com

I’ve posted my slides and materials from the Beyond Findability workshop Andrew Hinton, Livia Labate, Matthew Milan and I put on at the IA Summit in Memphis recently.

This set of materials addresses some of the most important questions for practitioners considering a framework-based approach to design: why framewarks matter for user experience and interaction design, what frameworks are useful for, and how you can work with them effectively.

Why *do* frameworks matter? As I’m arguing, look around and you’ll see profound shifts changing the structural makeup of the digital environment, the contexts and boundaries of the experiences, and the role of professional designers.

For designers, very complicated and interesting problems are on the way: think of Mike Kuniavsky’s work defining some of the fundamental concepts behind the ‘smart things‘ that will inhabit this new design environment, such as information shadows and service avatars. It’s plain that this world will require new tools, and I believe frameworks are part of that toolkit. (See my column Everyware: Design for the Ubiquitous Experience for ongoing perspective.)

And check out the slides for the rest of the workshop

Nothing better than blues, barbecue, and Building Blocks!

Thanks to all who stopped by to ask questions and express interest in some of the concepts central to executive dashboards, portals, or to simply say hello during the poster session at the IA Summit in Montreal. Many of you took cards, and I look forward to hearing from you soon. Based on the level of interest, I’m talking with the good people at Boxes and Arrows about how to share some of this experience and these ideas in more depth. Stay tuned.

Meanwhile, until the summit site offers a full set of presenter materials, you can find the.pdf version (it’s a largish ~6MB) here.

The published description of the poster is below:

Executive Dashboards: Simple IA Building Blocks Support A Suite of Sophisticated Portals
This poster depicts how a small set of standardized Information Architecture structures and elements was used to create an effective suite of interconnected Executive Dashboards at low cost and without substantial redesign effort.

This suite of dashboards meets the diverse information needs of senior decision makers working within many different business units in a global pharmaceutical company. These dashboards incorporate a wide variety of data types and functionality, but present everything within a consistent and usable User Experience by employing modular tiles and navigation structures.

This set of modular tiles and navigation structures met the diverse information needs of senior decision makers operating within several different business units.

The poster shows how the basic IA component or ‘atom’ of a tile or portlet, with a standard structure, elements, and labeling can contain a tremendous variety of content types. The content types include qualitative and quantitative visual and textual data displays, as well as complex functionality syndicated from other enterprise applications. It also shows how tiles are easily combined with other tiles or portlets to create larger scale and more sophisticated structures that are still easy for users to comprehend, allowing them to synthesize and compare formerly siloed information views to guide strategic decisions.

The poster shows how simple information architecture components common to all the dashboards allow rapid access to a tremendous amount of information, from many sources. The poster shows how this IA framework scaled well and responded to changing business needs over time, allowing the addition of large numbers of new tiles, views, and types of information to existing Dashboards without substantial redesign or cost.

The poster demonstrates how a set of IA components allows designers to present critical business information by operating unit, geography, topic, or specific business metric, at varying levels of detail, based on the needs of specific audiences.
The poster shows how this set of IA components allowed numerous design teams to innovate within a framework, thus creating an extensive library of reusable tiles and views available for syndication throughout the suite of Executive Dashboards.
The end result of this approach to solving diverse design problems is a series of well integrated User Experiences offering substantial business value to a wide audience of users.

After missing the first four IA summits, I’m very much looking forward to this year’s IA Summit in lovely Montreal.
For this year’s gathering, I’m presenting a poster on how a simple set of IA building blocks can support powerful information architectures, in the context of interconnected exeuctive portals. Aside from benefits in terms of user experience consistency, learnability, and increased rates of user satisfaction and adoption, the true business value of a system of simple information objects that conveys a tremendous variety of content is in meeting diverse needs for decision making inputs across a wide variety of audiences and functional requirements.
This is a follow-on to the better part of a year spent working on the strategy, design, and development of a suite of executive dashboards and portals for major pharmaceutical clients.
In the look-over-your-shoulder-as-you-run-forward mode typical of most consulting roles, it’s quite a bit different from the semantic web / semantic architecture work I’m engaged with now. But that’s the joy of always being on to new things

Related posts: