Archive for October 2005


Getting Across The River

October 28th, 2005 — 12:00am

I can’t take credit for writ­ing this para­ble about the rela­tion­ship of infor­ma­tion archi­tec­ture and inter­ac­tion design — that goes to another mem­ber of the IAI — but I can help share it.
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A scor­pion who was an Infor­ma­tion Archi­tect and a frog who was an Inter­ac­tion Designer were stand­ing on the bank of a rag­ing river of infor­ma­tion.
“Let’s define the prob­lem” said the IA. “I can’t swim, but I need to get across that river.“
“Well — I can swim” said the ID “I could take you across, but I’m afraid that when we get halfway, you might pull out a Venn Dia­gram and hit me over the head with it.“
“Never!” cried the IA. “Let us brave the river of infor­ma­tion together!“
And so they dived in.
When they were halfway across the river, the IA took a out a wire­frame and stabbed the ID in the back with it.
As they both slowly sank beneath the waves, the ID cried “Why did you do that? Now we’ll both drown!“
Replied the Infor­ma­tion Archi­tect: “Because I was defined that way.“
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I think the mes­sage is clear: What truly mat­ters is get­ting across the river. But that can be very hard to see, if your per­spec­tive doesn’t allow it.
Case in point: Spring of 2001, lit­er­ally a week after the bub­ble burst, I was in Vegas with the rest of the Expe­ri­ence Design Group from Zefer. We were in the mid­dle of one of those impos­si­ble to imag­ine now but com­pletely sen­si­ble at the time 150 per­son design group sum­mit meet­ings about the company’s design method­ol­ogy, prac­tice, group struc­ture, etc.
Our IPO had just gone south, very per­ma­nently, but that wouldn’t by clear for sev­eral months. After a mini-rebellion at which we the assem­bled design con­sul­tants voted to skip the summit’s offi­cially sanc­tioned train­ing and dis­cus­sion activ­i­ties in favor of lots of self-organized cross-practice some­thing or other ses­sions, I ended up sit­ting in a room with the rest of the Usabil­ity and IA folks from the other offices.
Who promptly decided to define all the other design spe­cial­i­ties in detail, because doing so was the key to under­stand­ing our own roles. From here we were to move on to item­ize all the tasks and design doc­u­men­ta­tion asso­ci­ated with each dis­ci­pline, and then define the implicit and explicit con­nec­tions to the spe­cific IA deliv­er­ables. In alpha­bet­i­cal order. Using flip charts, white boards, stick­ies, and notepads.
After five min­utes, I went and to see what the Visual Design­ers were doing. They were sit­ting in a cir­cle in a large and quiet room, dis­cussing their favorite exam­ples of good design in prod­ucts, expe­ri­ences, typog­ra­phy, inter­faces; their goal was to help show the value of design prac­tices to clients. Some of them were also prac­tic­ing yoga, though I’m not sure that was related. The over­all expe­ri­ence was quite a bit more — engag­ing. And use­ful / effec­tive / rel­e­vant, espe­cially out­side the bound­aries of the group. The visual design­ers wanted to get across the river, while the IA’s were taken over by the com­plu­sion to be dili­gent infor­ma­tion archi­tects.
Maybe it’s a per­spec­tive difference?

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Comment » | Information Architecture

Tagging Comes To Starbucks

October 25th, 2005 — 12:00am

Getting coffee this afternoon, I saw several packages of tasy looking madeleines sitting in front of the register at Starbucks. For the not small number of people who don’t know that shell shaped pastries made with butter are called madeleines – not everyone has seen The Transporter yet – the package was helpfully labeled “Madeleines”.

Proving that tagging as a practice has gone too far, right below the word madeleines, the label offered the words “tasty French pastry”.

Just in case the customers looking at the clear plastic package aren’t capable of correctly identifying a pastry?
Or to support the large population who can’t decide for themselves what qualifies as tasty?

Comment » | Architecture, Information Architecture

Psychogeography Comes to Central Square

October 17th, 2005 — 12:00am

Art Interactive and Glowlab, a local “network of psychogeographers” is using Central Square as an exhibition and investigation space for the next nine weeks, conducting experiments with laughing bicycles, art/clothing made from trash, and other psychogeographic phenomena.
Wikipedia says, “Psychogeography is “The study of specific effects of the geographical environment, consciously organised or not, on the emotions and behaviour of individuals”, according to the article Preliminary Problems in Constructing a Situation, in Situationniste Internationale No. 1 (1958) .”
I first heard the term psychogeography while reading J.G. Ballard’s The Terminal Beach, Concrete Island, and Crash. Richard Calder is a more recent example of a writer working with these ideas. (Note to the curious: Calder’s writings include some *unusual* tastes and flavors.) Calder may have optioned one of his novels for film production. Of the members of the Situationist International mentioned by Wikipedia, I’m most familar with Guy Debord’s writings, from quite a few semina sessions on media theory, cultural theory, postmodern theory.
Regardless of psychogeography’s origins, all roads lead to the internet now: a quick Google query turns up psychogeography.org.uk, which links to an essay titled Dada Photomontage and net.art Sitemaps that compares Dadaist photomontages to the familar sitemap. The first two citations in the piece are the Yale Style Guide, and Tufte’s Visualizing Information.
The circle closes easily, since one of the link threads leads to socialfiction.org, where you find a page on [Generative] Psychogeogrpahy. Random note; socialfiction’s banner carries references to “carthographic sadism * gabber avant-gardism * experimental knowledge * DIY urbanism” – all likely cadidates for Amazon’s SIP statistically improbable phrases listings. Perhaps most intriguing is “disco socialism”. Now that might catch on in some public policy circles that could use a bit of help picking a good back beat…
A quick selection of events that looked interesting:
TUESDAY NOVEMBER 15TH, 6:30PM – 8:30PM
6:30PM – 8:30PM: N55 Artist Talk & Dinner
Hosted with the Center for Advanced Visual Studies at MIT
Danish artists’ group N55 creates mobile tools and situations for everyday living: a workplace, a modular boat, a shop, a factory, a clean air machine, a commune, and even a personal rocket. Food & Drink provided. NOTE: This event is hosted at CAVS, 265 Mass Ave, 3Fl (Bldg N-52, Rm 390), Cambridge MA.
THURSDAY OCTOBER 27TH, 6PM – 9PM
6PM – 9PM: Glowlab Party!
Hosted by the Boston Society of Architects. All young artists, designers, architects and their friends are invited to enjoy good food and cheer and become a part of a growing network of young professionals who are shaping the future of Boston. Free drinks & entertainment. RSVP to bsa@architects.org.
For those of you with fashion inclinations (spurred by watching too much InStyle?)
SATURDAY DECEMBER 10TH, 12PM – 6PM
12PM – 5PM: DIY Wearable Challenge
Make an interactive outfit from Cambridge trash and discarded electronics Led by Jonah Brucker-Cohen and Katherine Moriwaki.

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Comment » | Architecture, Art

OCLC Pilots Socially Constructed Metadata

October 16th, 2005 — 12:00am

OCLC has caught the socially constructed metadata fever. A release on the OCLC site titled “User-contributed content pilot” discusses a pilot program to allow Open WorldCat users to add publicly visible metadata, in the form of reviews and descriptive details, to existing records.
This looks the latest step in the wave of exploration of methods and models for putting socially constructed metadata into practice that’s playing out in public. (Is this necessarily done in public? I’m curious to hear thoughts on how this might be done with closed or cloaked communities, like IBM’s intranet).
Broadly, it looks like a wide variety of entities are following the standard new product or service development cycle with regards to socially constructed metadata. A simplified version of this cycle is:
1.Conceptualization, technology development
2.Product development
3.Introduction to market
4.Market Acceptance and growth
5.Ongoing Market as conventional product
A quick review of known social bookmarking / tagging ventures distributed over a number of organizations supports the idea that each experiment is at one of these stages.
Some visualizations of development and prototype cycles are available here, and here.
Where’s it headed? I think we’ll see at least forms forms or applications of socially constructed metadata stabilize and become publicly recognized and accepted in the near future, with more on the way that will surprise everyone. Those four are:
1. Fee for services models, paying for access to premium quality pools of collectively managed information under professional (paid) editorial custody. OCLC could adopt this model.
2. Non-commercial community driven pools of social knowledge. This might be delicio.us.
3. Deployment as an enabler or attribute of other product / service models. Flickr is an example of this perhaps.
4. Publicly free but commercialized information mining operations, deriving salable value from formalizing the semantic relationships between people, groups, and information objects. TagCloud.com might fall into this group, or maybe Cloudalicious.
5. Something very innovative I will wish I’d thought of when it’s released.
Excerpts from the OCLC release:
“As of October 9, 2005, Open WorldCat users are able to add their own content to authoritative WorldCat information about library-held titles. Available under the Details and Reviews tabs, this functionality permits those who have located library items through Open WorldCat to return to the interface and add evaluative content.”
“User-contributed content will help extend the OCLC cataloging cooperative to include non-cataloging library professionals and – more importantly – patrons. Their shared participation in WorldCat content creation and management could foster a larger sense of library-centered community and generate more interest in library resources.”

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Comment » | Social Media

Usability Everywhere

October 9th, 2005 — 12:00am

Usability issues pop up in the strangest places. For example, Monday night, while I was sitting in the Lisbon Tourist Police office, filling out a report on how I’d just been robbed. The officer handling my report took a moment to apologize for how long it took him to complete the process. He said, “We have a new internet based system to fill out all the forms, and its very confusing.” Seems that Accenture created a .net based environment for the Portugese police to record assaults on travellers, but they didn’t pay proper attention to user experience and usability concerns. The officers use all the classic workarounds: composing text in a word-processor before pasting it into input fields, post-it notes for shortcuts and passwords all over the workstations; and they live in fear of hitting the wrong navigation button and losing all their in-progress work.
It’s not as good as getting my wallet back, but it might make a good anecdote at the next IA cocktail hour.

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Comment » | Travel, User Experience (UX)

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